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Site Management Questionnaire

Please research and define following terms:


a. IP Address- is the number assigned to a network equipped piece of hardware by which other device identify it.


b. Shared web hosting service- refers to a web hosting service where many websites reside on one server.


c. Dedicated hosting service- A type of Internet hosting where the client leases an entire server not shared with anyone.

d. Managed hosting service- a service where a user gets its own server but not full control over it.


e. Domain- The domain represents both the web address of your website and the name your site visitors will use to refer to your website.


f. Sub-domain- A sub domainis a child domain that is a part of a larger top level domain.


g. Domain pointers- A web hosting feature that allows a specific domain name to send web site visitors to a different domain.

h. Domain parking- Domain parking is the registration of an Internet domain name without using it for services such as e-mail or a website. Some people purchase these as an investment, never using them at all.


i. DSN (Domain Name system)- The Domain Name System (DNS) is a distributed hierarchical naming system for computers, services, or any resource connected to the internet.

j. Private Domain Registration- When you register a domain, you can choose to make your contact information public or private.

k. Domain Locking- Domain locking is a security enhancement to prevent unauthorized transfers of your domain to another registrar or web host .

l. Domain Forwarding- Domain forwarding, also known as URL forwarding, to point a domain name, or multiple domain names, to an existing Web site.


m. Disk Space- Disk space or storage size refers to the amount of hard disk space the hosting company offers for your web pages.


n. Site Admin Control Panel- The SiteAdmin Control Panelwill allow you to manage and monitor your site through a web browser.

o. FTP- file transfer protocol, a standard for the exchange of program and data files across a network.


p. FTP Accounts- The ability to connect to a host server through an FTP client is given by the authorization access rights in the form of FTP accounts.


q. POP e-mail address- Post Office Protocol(POP) lets you retrieve email from a remote mail server using your email address.

r. SMTP e-mail access- Simple Mail Transfer Protocol, user-level client mail applications typically use SMTP only for sending messages to a mail server for relaying.


s. SSL- secure socket layer is cryptographic protocols that provide secure communications on the Internet

t. RAW logs- Raw access data updated in real-time that can be downloaded and used by any statistics program.

u. Site statistics- Collected by log file analyzers, these are used to monitor the effectiveness of a web site.

v. CGI Bin- Common Gateway Interface makes it possible for scripts to communicate with the server. CGI-bin is the folder where these scripts are located.

w. PHP- Hypertext Preprocessor is a widely used, general-purpose scripting language that was originally designed for web development but has grown into a general purpose programming language.


x. Pearl- Process and Experiment Automation Realtime Language, is a computer programming language designed for multitasking and real-time programming.


y. My SQL- MySQL is a relational database management system (RDBMS) that runs as a server providing multi-user access to a number of databases.


z. Python- A general purpose high-level programming language that emphasizes code readability.

2. When buying Web Hosting and Domain names, there’s more than just looking at the price to save money. Go to the following websites and compare the following features on the basic web hosting plan and domain services.

  • http://smallbusiness.yahoo.com/domains
  • http://www.site5.com
  • http://www.1and1.com
  • http://www.godaddy.com

a. When buying a domain name, check the following:

  • 12 months - 24 months price
  • Domain locking
  • Private domain registration
  • Domain Forwarding

b. When buying Web Hosting, check the following:

  • Basic features:
  • Servers and software
  • Support
  • 12 months - 24 months price
  • Initial set up fee
  • Advanced Features

Yahoo Small Business:

1 year domain: 9.95, 2 year domain: 19.90.0 Domain locking included. Private Domain Registration supported. Supports domain forwarding. 3 different web hosting packages ranging in price from 4.99 to 11.99 after initial special deal. Unix OS with Apache web server. 24 hour phone and email support. No setup fee. Many features included, none labeled as “advanced”. PHP, Perl & MySQL supported.

Site5.com:

12.99 for domain registration, no mention of length of time. Assume 1 year. No mention of PDR. Domain transfer included. No mention of domain forwarding. 3 different packages for web hosting from 4.95 to 11.95 per month, 1 dollar more if using a 1 year only plan. PHP, Perl, Python, MySQL with Ruby on Rails web server. 24/7 support via web chat or trouble ticket.

1and1.com:

1 year domain: 10.99 with 99 cents first year special. Non .com name have a different price. Transfers OK, and PDR is free. 24/7 customer support. No mention of domain forwarding. 3 different web hosting plans starting at 3.99 per month for 1 year, to 8.99 per month for 1 year. Free domain registration with Unlimited and Business plans. No mention of set up fee. Both Linuz and Windows OS are available. PHP, Perl, Python, MySQL with Ruby on Rails web server. ASP, .NET SQL Server. Others available included.

Godaddy.com:

9.99 domain name 1 year, 12.99 for 2. Private domain registration and domain transfers available, no mention of price, if any. Free domain forwarding and locking. Web Hosting has 3 levels ranging from 2.99 to 7.49 per month for 1st year, special. 24/7 support by phone or email. Free domain when annual plan purchased. Linux or Windows OS choice. Free stock photos. PHP, Perl, Python, MySQL with Ruby on Rails web server. Windows customers can use IIS, SQL Server and ASP.NET.

c. Write 1/2 page paper discussing the similarities and differences between Web Hosting Companies. Explain which is the best company and why you would buy Web Hosting from them.

All four of the hosting companies offer several levels of service. All provide 24x7 support. Each has different pricing plans that provide a variety of service levels. I would need web hosting that supports ASP.NET and SQL Server. 1and1 and godaddy both support the Window’s platform. I’d chose www.arvixe.com. They also support Window’s platform but rank higher in web host reviews. Their 2nd level of service is only $8.00 per month and gives unlimited disk space and websites. They also include a free domain name for life. This special note on their site really drew me in:

To Developers: We are a very developer friendly web hosting firm. If it's simply a tool that your website is going to use, we'll make sure that you have it on the server. We will go as far as possible unless the request compromises the security or the integrity of our service.”

3. What would you do if a client has a domain name with a company (for example www.site5.com), but wants to use web hosting from another company (for example http://smallbusiness.yahoo.com/domains/). Which settings you’ll have to modify so the domain name can point to the web hosting company?

The customer has to log into their current registrar and change their nameserver, specifically the IP address. This in turn will update their DNS.

4. Google Analytics is a great tool for web designers. Go to the following websites and learn about analytics. After that write a one-page paper about:

  • How analytics work
  • How to install it
  • Some of the things you can learn from your visitors

Analytics work by making use of Javascript in the client’s browser. The Javascript analytics code is run when you connect to a website that has analytics configured. The clients web browser will begin to return some important information back to the website you visited. It can tell the website that a user, using a specific keyword found your site, what browser and version you are using, what region you are from and how many times you requested pages on that website.

Clients usually do not have to install Javascript; it’s usually on your web device by default. On the website, you have to set up and be suing an Analytics Account for you site. You have to ad your site as a property to the account you are using. Google explains how to use Analytics here:

  1. First, find the tracking code snippet for your property.
    1. From any Analytics page, click Admin.
    2. Select the property you want to track.
    3. Check that the URL at the top matches the one for your website.
      If the settings are showing the wrong web property, click the link in the breadcrumb trail for your account, and select the correct property from the list.
    4. Click the Tracking Info tab.


You'll see something similar to the code snippet below, where XXXXX-Y indicates the property ID.

<script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-XXXXX-Y']);
 _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script');
  ga.type = 'text/javascript'; ga.async = true; 
  ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + 
  '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; 
  s.parentNode.insertBefore(ga, s);
   })(); 
</script>
  1. Turn on the tracking options you want, then click Save.
  2. Copy and place the code snippet
    Once you find the code snippet, copy and paste it into your web page, just before the closing </head> tag*. If your website uses templates to generate pages, enter it just before the closing </head> tag in the file that contains the <head> section. (Most websites re-use one file for common content, so it's likely that you won't have to place the code snippet on every single page of your website.)

For the best performance across all browsers we suggest you position other scripts in your site in one of these ways:

    1. before the tracking code snippet in the <head> section of your HTML
    2. after both the tracking code snippet and all page content (e.g. at the bottom of the HTML body)

4. Verify and customize

o Verify that your tracking code contains the correct web property ID for your profile (it should if you copied it from the Profile Settings screen). Double-check that the tracking snippet installed on your website matches the code shown in the profile. For more details on verifying your setup, see "Verifying your setup."

Add any customizations back in using the asynchronous syntax. The "Usage Guide" and "Migration Examples" (English only) on Google Code provide many examples of customizations with asynchronous tracking.

Reference: http://support.google.com/analytics/answer/1008080?hl=en

5. Research and briefly describe what WHOIS is. Visit the following websites and find 3 owners of a domain name or an IP address.

  • http://www.networksolutions.com/whois/index.jsp
  • http://www.internic.net/whois.html

WHOIS is a protocol used to query and response information about an IP address or block of addresses or domain names. Other information may include the registration date, owner’s name and address, physical address, email address and phone numbers for contacts.

I looked up domain name cosmocom.com and found the owner to be Syntellect Inc. and it’s IP address is: 167.206.222.22. Next, looking up cnn.com shows the owner to be Turner Broadcasting System and it’s IP address is: 157.166.224.25. Finally I looked up desire2learn.com and discovered it is owned by Desire2Learn Incorporated with an IP of 204.92.112.27.

6. Some of your clients may request from you to create a search box for their website. Instead from doing it from scratch you can use any of the following Free Custom Search Engine services:

  • WebSideStory FREE Express Search
  • Google Custom Search Engine

Describe how these Custom Search Engines work and the benefits they can bring to your site.

The benefits to your website using a CSE are that users get fast, relevant results for your site, the results match your website’s design and you can make money off the ads that are presented along with search results. You can add other domains to your own if you believe the information/results will enhance your site client’s experience. This CSE looks for keywords in your own site, indexes it finds and may include any other domains keywords you added to your search engine.

7. Mailing lists: In a brief paragraph describe how mailing lists work.

  • Research http://www.constantcontact.com
  • Research http://www.phplist.com

Electronic mailing lists are similar to traditional mailing lists sent through “snail mail”. Mailing lists contain a list of addresses and names used to target specific people that have shown interest in the product or service you can provide. Unlike SPAM which sends unsolicited email to anyone, mailing lists contain the names and addresses of people who have “subscribed” to the newsletter or announcement you intend to send. This ensures that your mail server doesn’t become marked as a SPAMMER and saves time by sending messages only to subscribers. Some companies will provide this service for a fee to you. They use “Email Marketing Software”.

8. Content Management System (CMS): In a brief paragraph describe what CMS is and what you can do with it.

CMSs are software programs that provide users with an environment that contains tools to make publishing and editing material on the Internet simple. You can publish blogs, manage, store and deploy content on Web pages.

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9. Mobify: In a brief paragraph describe what Mobify is and what you can do with it.

Mobify is a company (www.mobify.com) that can convert existing websites into new websites that fully support use on mobile devices. They provide this service in different levels starting with a free package to a business and enterprise packages. Using Mobify can be as simple as pasting a Mobify tag into your HTML. You can use 1 URL to support multiple internet devices.